What is a cookie ?

Cookies are files that are downloaded to the terminal ( computer / smartphone / tablet ) user to access certain web pages that are stored in the same memory . Cookies allow , among other things , store and retrieve information about browsing habits of a user or from your computer, see which pages are visited, connection time , analyze the performance of a page, if there are technical issues etc. . Depending on the information contained and which the terminal is used, can be used to recognize the user .

What types of cookies are there?

Several types of cookies based on different criteria. Depending on the title :

  • Cookies themselves. Those that belong to Hoteles Cristal.
  • Third-party Cookies . Are those which are owned by a third party, other than Hoteles Cristal who shall treat the information collected .

Depending on their purpose :

  • Techniques Cookies and / or personalization. Are those that improve service , locating incidents, recognize the user , etc. .
  • Cookies analysis and / or advertising. They are those that are used to analyze information on navigation and provide advertising, either generic or customized.

What is a cookie used for?

Cookies are used to offer services and / or personalized advertising to analyze system performance , recognize when accessing user, locate incidents and problems that may arise and solve them in the shortest possible time , and to analyze and measure usage and activity of the website.

Is my consent  needed to set a cookie ?

Consent for the installation of cookies or techniques that are strictly necessary for the provision of a service society of information specifically requested by the recipient is not required.

For the rest , if it´s need required consent of the person concerned ,can be obtained in different ways. For Hoteles Cristal, granted means if you still using the website, without prejudice may be withdrawn at any time and disable cookies .

What Hoteles Cristal currently use cookies ?

  • TECHNIQUES : These are OUR cookies , session , identification , configuration and registration, strictly for identifying the user and to provide services requested by the user . The information obtained through them is treated only by Hoteles Cristal.
  • ANALYSIS : There are those who , well treated by us or by third parties, allow us to quantify the number of users and perform the measurement and statistical analysis of the use made by users of the service provided. This is discussed in browsing our website in order to improve the supply of products or services that we offer .

Cookies used by Hoteles Cristal analysis are:

  • ” Google cookies” The information obtained by it is treated by Hoteles Cristal and the third Google Ireland Limited
  • ” Bing cookies” The information obtained by it is treated by Hoteles Cristal and two others : Microsoft and Yahoo and Sarl . com / privacy / us / yahoo / cookies /

The mentioned companies provide us the service of analyzing the hearing of our website and may use this data to improve their own services and to provide services to other companies. You can find these and other uses from the links provided. These tools do not get data from the first or last names of users or the address from where they connect . The information obtained is related to the number of pages visited , language, social network in which our news is published , the city to which is assigned the IP address from which users access , the number of users we visit , frequency of visits and recidivism , time of visit, the browser you use , the operator or terminal type from which the check is performed. We use this information to improve our website, identify new needs and evaluate the improvements to be made in order to better serve users who visit us.

How I can disable cookies ?

Most browsers indicate how to configure your browser not to accept cookies, to notify you whenever you receive a new cookie , as well as to completely disable them. To control what use you want done with your information, you can configure your browser terminal in the manner it deems most convenient for you. In any case, we do note that if the technical and / or operational cookies are turned off, the quality of the website can slow or may cost more identifiable .

We indicate the links below where you can find more information on the different browsers:

  • Chrome,
  • Explorer
  • Firefox
  • Safari


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